Responsible Gaming

Gaming Should Be Entertainment

At Mayfair Park, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only ever involve money you can afford to lose, treated as the cost of entertainment rather than as an investment or income source.

We are committed to promoting responsible gaming practices and supporting our players in New Zealand and beyond.

Age Verification

All players must be 18 years of age or older to participate in online gaming. This is a legal requirement in New Zealand and reflects our commitment to protecting minors from the risks associated with gambling.

We encourage parents and caregivers to discuss the risks of gambling with young people and to use parental controls where available.

Warning Signs of Problem Gambling

Recognising the warning signs of problem gambling is the first step towards addressing it. If you identify with any of the following, please consider reaching out for support:

• Chasing Losses: Attempting to win back money you've lost by gambling more frequently or with larger amounts
• Hiding Gambling Activity: Concealing the amount of time or money spent gambling from friends, family, or partners
• Increasing Stakes: Needing to gamble with larger amounts to experience the same level of excitement or enjoyment
• Failed Attempts to Stop: Repeatedly trying to reduce or stop gambling without success
• Neglecting Responsibilities: Gambling interferes with work, studies, relationships, or other important obligations
• Financial Strain: Borrowing money to gamble, using savings intended for other purposes, or accumulating debt
• Emotional Reliance: Using gambling to cope with stress, anxiety, depression, or other difficult emotions
• Loss of Interest: Losing interest in activities, hobbies, or social interactions that once brought you pleasure
• Restlessness When Not Gambling: Feeling anxious, irritable, or restless when unable to gamble

Self-Help Tools & Safer Gaming Features

Responsible online casinos provide tools to help you maintain control of your gaming. Most reputable operators offer:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a cap on how much you're willing to lose during a gaming session or period
• Reality Checks: Receive notifications at regular intervals to remind you how long you've been playing and how much you've spent
• Session Timeouts: Automatically log out after a set period to encourage breaks
• Self-Exclusion: Temporarily or permanently exclude yourself from an operator's platform

We recommend using these tools as part of a balanced approach to gaming. Check your chosen casino's website for specific responsible gaming options available to New Zealand players.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support:

New Zealand

• Problem Gambling Foundation NZ – Free counselling and support services | www.pgf.nz
• Gambling Helpline (NZ): 0800 654 655 (free phone and text support, available 24/7)

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• United Kingdom: GamCare – www.gamcare.org.uk | GamStop (self-exclusion) – www.gamstop.co.uk
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

Need Help?

If you believe you have a gambling problem, seek help immediately. There is no shame in reaching out for support. Counsellors at organisations listed above are trained professionals who can provide confidential assistance.

Your wellbeing is important. Take control today by:

• Setting strict limits on time and money spent gaming
• Using self-exclusion tools if needed
• Speaking with a trusted friend, family member, or counsellor
• Contacting a support organisation listed above

Mayfair Park supports responsible gaming and commits to linking players to help resources. Gambling should be fun and within your means.